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CI means many things to many people. Here, it refers to the capacity of human communities to evolve towards higher order complexity and integration through collaboration and innovation. This blog wants to be an embodiment of what it is about. If you care, subscribe and contribute.


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July 10, 2004

What is social about "social tools"?

Marc Eisenstadt, a fellow speaker at London Symposium on Social Tools for the Enterprise, wrote in the Symposium's blog:

Personal ownership of content creation is critical: in our work with school children, parents, members of the local community, University students, corporate sponsors, and research colleagues, we find over and over again that empowering users to create their own content is the key to fostering engagement, creativity, and problem solving skills. (emphasis added)

Building on that, I'd add the technological innovation of weblogs will discover its full power in the enterprise when associated with the social innovation of communities of practice. Why? When we free the creative potential of flexible constellations of communities of interest and practice, it will boost their members’ identity, mutual care and professional pride. The emerging generation of social tools can be optimized for powering up that process. When that happens, blogs graduate from personal publishing tool and become a potent enabler of collective intelligence.

Right now, in many companies blogging is looked at with the same suspicion as personal webpages were in the early days of intranets. "Yet, another tool that people can use to express themselves but doesn't it risk to get out of control?" Well, who is in control, anyway?


John Maloney, another speaker at the London Symposium on Social Tools for the Enterprise, abd the founder of the KM Cluster wrote in his newsletter:

The silent killers of effective knowledge leadership are the pervasive 20th-century traditions of linear, mechanical and reductionist thinking paired with their obsolete managerial behaviours of control, dominance and technocracy.

Top knowledge leaders routinely 'suspend their disbelief' to unlearn their harmful industrial-era habits and models. They learn from the emerging future through authentic conversation. 21st-century knowledge leaders actively pursue external interactions and continuously use genuine action/research networks to their strategic and collaborative advantage.

I couldn't have said it any better. The most "genuine action/research networks" in the enterprise are the constellation of self-organizing communities of practice. In fact, the uncatchable strategic advantage of smart organizations is the collective intelligence of those communities. Technologists committed to their organizations' sustainability and prosperity will optimize and configure the emerging crop of social tools to provide that strategic advantage. In their pursuit of that, they need to build close alliances with the leaders of business and people strategies.


Posted by George Por, Sat, Jul 10 2004 06:27 AM
Comments (3) | TrackBack (6)
Categories: CI & Communities of Practice |
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Comments

The interesting thing about'suspending disbelief' in order to unlearn harmful habits and models in order to see the emerging future is that from the moment that you create a taxonomy of a future, such as declaring yourself for 'collective intelligence' you have created a model that instantly moves into the past. It is importent to ensure that in accepting any new belief, even in a potentialy beneficial are such as collective intelligence, you don't enclose yourself in your self-imposed dogma and cease to look to the future.

I very much appreciated the comment about 'learning through authentic conversation'. The problem of course, is to know when you are engaged in 'authentic conversation'. For example, there is a current tendency among many in Canada to assume that the Bush camp in the US is engaged in a form of inauthentic conversation, while the Democrats are engaged in a more authentic conversation.

Once ego and dogma steps in, it is very difficult to distinguish between 'collective intelligence' and what satisfies my own belief system, and betwen 'authentic conversation' and what I take to be mis-directed conversation. Even mapping digital knowledge cannot overcome this fundamental human condition.

Posted by: Stan Skrzeszewski at August 8, 2004 12:13 AM

Hi George, Whenever I visit your blog, I wonder why it took me so long, because you create great posts.

What I particularly like in this one is your point on weblogs, as this for me has been a key point I try to stress about blogging. The critical aspect is that they are owned by the individual, and it is paradoxically this valuing of the individual that then releases the growth of the collective intelligence. Unfortuantely its so hard to communicate this, unless people blog they simply dont seem to follow the point. People dont seem to think its that big a difference between a discussion board and a set of blogs. But I think weblogs as you mentioned and Marc stated so well, are absolutely a critical element in releasing a new level of capability/performance in CoPs and CI. Wiki type tech's definitely great for aggregation, but blogs are different and equally important, maybe more critical

And btw, Im really happy to see you linking CoPs and CI so well.

Finally can I link to your blog from a new CoP on CI that I just created? Youre welcome to comment at the wiki page, part of a new KM community were putting together, but its very basic, and really aimed at drawing in people from the KM community who are only just thinking CoP, and where CI is reall going to blow there mind, so its a bit like a gentle front porch for them to begin to absorb, rather than the study where buisness and leading thinking occurs... (analogy from Alexanders Pattern thinking approach to architectiture , the Intimacy gradient ) However having a leading thinker on CI such as your self have regular blogs posted, no extra effort on your behalf, would be great for such a membership.


Posted by: mark ranford at December 17, 2004 04:14 PM

CI'ers - 'real knowledge resides in knowing what is best to be done.' i find that marvelous and all i need to know ;-) Hope it contributes something to the wisdom here. love, andrew

Posted by: andrew campbell at May 7, 2005 10:21 PM
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