Here is my second post to the Blog of collective intelligence and my first as a guest author. Thanks for your trust and openess George. In this posting I want to lay ouy some thoughts on the question on how to untap the collective intelligence of the 'whole movement' that George brought up at http://www.community-intelligence.com/blogs/public/
Have you ever wondered what is common in “community intelligence,” "swarm intelligence," "smart mobs" and "tipping points"? According to market intelligence guru, Britton Manasco, they are all about a “drift toward potential innovations that draw on the unspoken and unanticipated knowledge of today's (and tomorrow's) customers.”
Frankly, I would have never thought of them that way. First, I was shocked by the concurrent obviousness and trickiness of his statement. Then, I got fascinated by the fertile questions that his thoughts give access to. I will tell you why, but to give you a fuller context, I suggest that before that, read his short but very insightful entry on “Wise Crowds” in the “Customer Intelligence” blog of Corante.
Continue reading "When community intelligence becomes market intelligence..." »
This morning received an email from a friend with “Re: something's emerging:” on the subject line. It called my attention to a new book on The Wisdom of Crowds, by James Surowiecki, a columnist at The New Yorker. I googled it and found out that it is not published yet but has already 425 pages carrying its reference, as of today.
The message threw off what I was planning to do today because I’ instantaneously became very curious of what’s happening, went to the Q&A section of the booksite, and found reasons for both some concerns and joyful anticipation of the book. (I will follow this entry about the concerns with one about the joyful anticipation, in the next couple of days.)
Continue reading "“The Wisdom of Crowds” and the colors of collective intelligence" »